Terms of Service

Last updated: March 2026

We wrote these terms to be clear about how Vendlists works, not to confuse you with legal jargon. If something doesn't make sense, email us at hello@vendlists.com and we'll explain it in plain English.

What is Vendlists?

Vendlists is a listing automation platform for eBay sellers. We help you create, manage, and optimize your eBay listings. We're a tool that works with your eBay account — we don't buy or sell items ourselves.

Accounts

You need an account to use Vendlists. Use accurate information — we verify emails. One account per person. If we catch fake accounts, we shut them down.

Why: Real people with real accounts means a safer platform for everyone.

eBay Account Connection

To use Vendlists, you authorize us to manage listings on your eBay account via eBay's official API. You can revoke this access at any time. You remain responsible for all activity on your eBay account, including listings created through Vendlists.

Subscriptions & Billing

Vendlists offers free and paid subscription tiers. Paid subscriptions are billed monthly and auto-renew until cancelled. You can cancel anytime from Settings — your access continues until the end of the current billing period.

  • Subscriptions purchased through the iOS App Store or Google Play are managed by Apple/Google respectively. Cancellation and refund policies for those purchases are governed by the respective app store.
  • Subscriptions purchased through our website are processed by our payment provider. Refunds for unused portions of the current billing period are available upon request within 7 days of renewal.

One-Time Credit Purchases

You may purchase additional AI generation credits as one-time purchases. Credits are added to your account immediately and do not expire. Credits are non-refundable once used. Unused credits may be refunded within 14 days of purchase by contacting support.

Your Content

Listing content (photos, descriptions, pricing) you create through Vendlists belongs to you. We don't claim ownership of your content. We store it to provide the service and sync it with eBay on your behalf.

Acceptable Use

Use Vendlists for legitimate eBay selling. Don't use it to create listings that violate eBay's policies, spam listings, or engage in any fraudulent activity. We reserve the right to suspend accounts that misuse the platform.

What we won't tolerate

  • Using Vendlists to create listings that violate eBay's terms of service
  • Attempting to circumvent API rate limits or abuse our systems
  • Multiple accounts or identity fraud
  • Reverse engineering or scraping our platform

Limitation of Liability

Vendlists is provided "as is." We do our best to keep the platform running smoothly, but we cannot guarantee uninterrupted access or that AI-generated listings will be error-free. You are responsible for reviewing and editing listings before publishing to eBay. We are not liable for eBay policy violations, listing inaccuracies, lost sales, or any indirect or consequential damages arising from the use of Vendlists.

Account Suspension & Termination

We may suspend or terminate your account if you violate these terms, misuse the platform, or engage in fraudulent activity. We'll try to notify you first, but reserve the right to act immediately if necessary to protect the platform or other users.

Account Deletion

You can delete your account anytime from Settings. We'll remove your data and revoke eBay API access. Any listings already published on eBay will remain on eBay — we don't delete those automatically.

Changes to these terms

We'll update these terms as Vendlists evolves. Major changes will be announced via email. Continuing to use the platform after changes means you accept the new terms.

Questions about these terms? hello@vendlists.com